Take a little setup, but wow it’s a powerful little addition to an already powerful little drone.
It's looks good but I didn't get my drone yet ,something going on whith fedex,I buyed from u guys 😢
USDS Care
Real Protection. Real Humans. Real Fast.
USDS Care is our in‑house protection and service program built for professionals who can’t afford downtime. When accidents happen or hardware fails unexpectedly, USDS Care keeps you flying—without insurance loopholes, third‑party runarounds, or months of waiting.
This is coverage designed by drone pilots, for drone pilots.
Enterprise/Thermal Drones:
- DJI Matrice 4T Thermal Drone
- DJI Matrice 4TD
- DJI Matrice 4E
- DJI Mavic 3T Advanced (3TA)
- DJI Matrice 30T
- DJI Matrice 400
Consumer/Prosumer Drones:
- DJI Mavic 4 Pro Drone
- DJI Mini 5 Pro Drone
- DJI Air 3s
- DJI Avata 2 FPV Drone
USDS Care
Sale price$79.99
USDS Care
USDS Care
DJI warranties are limited. Insurance is slow. And when
your drone goes down, your job doesn’t pause.
USDS Care bridges the gap.
✔ Accidental damage protection
✔ Coverage for unexpected hardware failures
✔ One replacement event per year
✔ Fast, US‑based support from real pilots
✔ No insurance providers involved
USDS Care is not insurance—it’s direct support from
the people who sold you the drone.
Pricing and Coverage Duration
Coverage lasts 12 months per coverage period
Coverage begins on the later of:
- The date USDS Care is purchased, or
- The date the device serial number is submitted and verified
|
Tier Level |
Item Value |
Annual Fee |
Refresh Fee |
| Tier 1 | $0-$500 | $79.99 | $99.99 |
| Tier 2 | $501-$1000 | $139.99 | $149.99 |
| Tier 3 | $1001-$2000 | $229.99 | $149.99 |
| Tier 4 | $2001-$3500 | $329.99 | $199.99 |
| Tier 5 | $3501-$5000 | $469.99 | $199.99 |
| Tier 6 | $5001-$7500 | $649.99 | $349.99 |
| Tier 7 | $7501-$10000 | $899.99 | $349.99 |
| Tier 8 | $10000-$13000 | $1149.99 | $599.99 |
| Tier 9 | $13001-$16500 | $1479.99 | $599.99 |
| Tier 10 | $16501-$20000 | $1829.99 | $599.99 |
What's Covered
USDS Care protects your eligible US Drone Supply
purchase against:
Covered
- Accidental damage — crashes, drops,
collisions, hard landings - Accidental water exposure — as long as
the device is recovered and returned - Unexpected hardware failures — power
loss, error codes, electronic or mechanical failure - Operational issues — problems that
prevent normal use during standard operation
If a covered issue occurs, USDS will repair or
replace the device at our discretion.
- Includes one (1) replacement event per 12‑month
coverage period - Replacement applies to the entire kit (aircraft, remote, goggles,
bundled components)
A replacement issued for any component counts as
the annual replacement event.
What's Not Covered
USDS Care is designed for accidents and unexpected failures—not losses or misuse.
- Lost, stolen, or unrecovered devices
- Flyaways or unrecovered incidents of any kind
- Damage when the device is not returned to USDS
- Cosmetic damage that does not affect operation
- Normal wear items (batteries, propellers,
consumables) - Intentional misuse, abuse, or negligence
- Unauthorized repairs or modifications
- Issues caused by third‑party accessories
- Incidents reported more than 10 days
after occurrence - Devices without a valid serial number
- Additional claims after the annual replacement is used
Claim Requirements (Simple & Fast)
To file a claim, you’ll need:
- Original USDS order number
- Device serial number
- Description of the incident or failure
- Photos or video (if requested)
⏱ Claims must be submitted within 10 days of the incident.
All claims require the affected device to be returned to USDS for inspection before repair or replacement begins.
DJI warranties are limited. Insurance is slow. And when
your drone goes down, your job doesn’t pause.
USDS Care bridges the gap.
✔ Accidental damage protection
✔ Coverage for unexpected hardware failures
✔ One replacement event per year
✔ Fast, US‑based support from real pilots
✔ No insurance providers involved
USDS Care is not insurance—it’s direct support from
the people who sold you the drone.
Coverage lasts 12 months per coverage period
Coverage begins on the later of:
- The date USDS Care is purchased, or
- The date the device serial number is submitted and verified
|
Tier Level |
Item Value |
Annual Fee |
Refresh Fee |
| Tier 1 | $0-$500 | $79.99 | $99.99 |
| Tier 2 | $501-$1000 | $139.99 | $149.99 |
| Tier 3 | $1001-$2000 | $229.99 | $149.99 |
| Tier 4 | $2001-$3500 | $329.99 | $199.99 |
| Tier 5 | $3501-$5000 | $469.99 | $199.99 |
| Tier 6 | $5001-$7500 | $649.99 | $349.99 |
| Tier 7 | $7501-$10000 | $899.99 | $349.99 |
| Tier 8 | $10000-$13000 | $1149.99 | $599.99 |
| Tier 9 | $13001-$16500 | $1479.99 | $599.99 |
| Tier 10 | $16501-$20000 | $1829.99 | $599.99 |
USDS Care protects your eligible US Drone Supply
purchase against:
Covered
- Accidental damage — crashes, drops,
collisions, hard landings - Accidental water exposure — as long as
the device is recovered and returned - Unexpected hardware failures — power
loss, error codes, electronic or mechanical failure - Operational issues — problems that
prevent normal use during standard operation
If a covered issue occurs, USDS will repair or
replace the device at our discretion.
- Includes one (1) replacement event per 12‑month
coverage period - Replacement applies to the entire kit (aircraft, remote, goggles,
bundled components)
A replacement issued for any component counts as
the annual replacement event.
USDS Care is designed for accidents and unexpected failures—not losses or misuse.
- Lost, stolen, or unrecovered devices
- Flyaways or unrecovered incidents of any kind
- Damage when the device is not returned to USDS
- Cosmetic damage that does not affect operation
- Normal wear items (batteries, propellers,
consumables) - Intentional misuse, abuse, or negligence
- Unauthorized repairs or modifications
- Issues caused by third‑party accessories
- Incidents reported more than 10 days
after occurrence - Devices without a valid serial number
- Additional claims after the annual replacement is used
To file a claim, you’ll need:
- Original USDS order number
- Device serial number
- Description of the incident or failure
- Photos or video (if requested)
⏱ Claims must be submitted within 10 days of the incident.
All claims require the affected device to be returned to USDS for inspection before repair or replacement begins.
USDS Care Subheading
Important Legal Notes
- USDS Care is not insurance
- Coverage is non‑cancelable and non‑refundable once purchased
- Once a replacement event is used, coverage is considered fully utilized for that period
- Regulatory actions, firmware restrictions, or government grounding are not covered
- Liability is limited to the amount paid for USDS Care, to the maximum extent permitted by law
Coverage is governed by the laws of the State of California
Eligibility Rules
USDS Care applies only to:
- Eligible hardware purchased directly from US Drone Supply
- The original purchaser
- Devices with a valid order number and serial number on file
Coverage is non‑transferable and cannot be moved to another owner, account, or device.
When a product is sold as a kit, the entire kit counts as one covered device.
Terms and Conditions
- USDS Care is not insurance
- Coverage is non‑cancelable and non‑refundable once purchased
- Once a replacement event is used, coverage is considered fully utilized for that period
- Regulatory actions, firmware restrictions, or government grounding are not covered
- Liability is limited to the amount paid for USDS Care, to the maximum extent permitted by law
Coverage is governed by the laws of the State of California
USDS Care applies only to:
- Eligible hardware purchased directly from US Drone Supply
- The original purchaser
- Devices with a valid order number and serial number on file
Coverage is non‑transferable and cannot be moved to another owner, account, or device.
When a product is sold as a kit, the entire kit counts as one covered device.
FAQ
USDS Care is built for operators who take their work seriously—and expect the same from their support.
When something goes wrong, you won’t be routed through an insurance maze.
You’ll be talking to us.
That’s the difference.
Does coverage apply to the whole kit?
Yes. The entire kit (aircraft + bundled components) is treated as one covered device.
How many replacements are included?
One replacement event per 12‑month coverage period.
Are flyaways covered?
No. Lost or unrecovered devices are not covered.
Is water damage covered?
Yes—if the device is recovered and returned.
Do I have to return my device?
Yes. All claims require the affected device to be returned to USDS.
Are replacements new?
Replacement units provided under USDS Care may be new or refurbished and will be professionally inspected and tested to ensure proper functionality. Cosmetic appearance may vary. USDS may substitute an equivalent model or equivalent-condition unit if the exact model is not available.
Is there a claim fee?
If you ever need to use your coverage, a small USDS Refresh Fee applies to help cover handling and service. The exact amount depends on your device and is always shown to you before any repair or replacement is done.
See terms and conditions for fee breakdown.
Does USDS Care auto‑renew?
Only if you opt in. Auto‑renew is optional up to 3 total years.
Can I transfer USDS Care if I sell my drone?
No. Coverage is non‑transferable.